Caregiver dashboard

Today’s care at a glance

Medication tasks

Resident profiles

Residents

Prescribed schedules

Medications

Refill reminders

Refills

Picture-based medication guides

Medication guides

Upload a photograph of the medication packaging, link it to a resident, and add the prescribed instructions.

About DawaFlow

Simple tools for the people who give care every day

DawaFlow is an elderly-care medication management project. It brings three things together for caregivers: resident records, refill alerts, and picture-based medication guides.

I am a Co-Founder of DawaFlow. We piloted it at three elderly care homes serving 50 residents, and what we built came directly from watching how care homes work and listening to the people who work in them.

The idea is modest. A caregiver should be able to see who needs what, notice when a refill is coming, and check a medication against a photograph of the real packaging in their hands.

Two residents seated on red chairs by a window, one in a wheelchair, with a caregiver in light blue standing beside them
Residents seated in a row of orange and red chairs beneath a window, with a volunteer holding a clipboard

My Visits

Time spent with residents and caregivers

Residents seated on a leather sofa talking with student volunteers in a sitting room

I visited elderly care homes in person. A lot of those visits were simply sitting down and talking with residents, listening to what their days were like and what they enjoyed.

I also spoke with caregivers about medication schedules, refills, and what they are responsible for through a normal day. They described their routines in plain terms, and those conversations shaped how I thought about the project more than anything else.

A resident and a visitor playing a wooden block-stacking game at a table with a patterned cloth

We played board games with the residents too. Stacking blocks and playing Ludo made the visits feel less like visits and more like spending an afternoon together.

Those moments reminded me that the people we were building for are not tasks on a list. They have personalities, preferences and a sense of humour, and good technology should leave room for the people around it.

A group playing Ludo on a table in a bright corridor with residents, caregivers and student volunteers

A Ludo game in progress, with residents, caregivers and students around the table.

Project Development

Building around what caregivers described

I developed three parts of DawaFlow: resident records, refill alerts, and picture-based medication guides for caregivers.

Resident records keep each person’s details and medication schedule together. Refill alerts flag a medication before it runs out. The picture-based guides let a caregiver attach their own photograph of the packaging, with the prescribed instructions written beside it.

The project was piloted at three elderly care homes serving 50 residents. I kept the screens simple on purpose, with large text, clear buttons, and as few steps as I could manage, because the people using it are busy.

Two residents seated beside a table with a clipboard and coloured markers while a volunteer gestures as she explains something
A student leaning over a clipboard to write beside a resident wrapped in an orange shawl
Student volunteers in vests standing in a hospital ward with beds and drip stands while families sit nearby

What I Learned

Technology should fit real needs

Spending time in care homes taught me that useful technology starts with listening. I would not have guessed how much of a caregiver’s day revolves around schedules and refills until they told me.

It showed me why accessibility matters. A tool is only helpful if the person using it can understand it quickly, so I tried to keep DawaFlow simple, readable and built around people’s actual needs.

I also learned that showing up matters. Taking the time to sit down, talk and play a game helped me understand the people behind the project in a way that notes and numbers could not.

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